Building versus Buying PCs – The great debate by J.A. Laraque
When you get right down to it, the two main factors that come into play when deciding to build or buy a gaming PC is, costs versus time and service versus support. Normally when a gamer reaches the level where he or she has the skill and knowhow to build a PC it becomes a no-brainer in their eyes what to do. If one can search the internet for the best deals and build their own system, then it is all in their hands.
The question is asked; why pay for something I can do myself? It is a valid question and when you read more and more about how many computer companies are outsourcing their support and their service quality level continues to nose dive. Anyone is completely justified to ask themselves, what am I paying for?
Would there be resistance to buying versus building be lessened if top level service is provided from day one? Many who care a great deal about their car may spend hours maintaining it themselves. However, if they can take their car to a place where it will receive the same care as they provide then not only is it worth the cost, but the time you save is also of great value.
Too many computer companies have lost their perspective. They forget that PC stands for personal computer. A computer, for many, is much more than a tool; it is part of their daily life. To return to the car analogy, it is not just to get from point A to point B, it is the journey. When you call yourself a custom computer gaming company it should mean that you understand gamers who want a custom PC and who want to feel they have gotten what they paid for.
If you provide the best support from a support staff that understands their customer’s needs then people, even in tough economic times, will spend the money on a product they know the company they bought it from will stand by.
In the end a person’s budget will make the final decision, but knowing that the company they choose to go with will not only provide them with the system they want, but the service they demand then going the extra step in not a leap of faith, but a wise investment.
You cannot expect someone to pay for an elite system and not receive elite support. It is not just about lights and a paint job. It is more than processing and video power. Elite goes beyond the hardware and software and a company that truly understands that will earn the respect and hard earned money of the price savvy gamer.